Privacy and security

cv699 Privacy Policy —
Your data, our responsibility

At cv699, every piece of your information is a trust we take seriously. This privacy policy explains how your data is collected, stored, and used — and what rights you have.

Last updated: January 2026
Our Commitment in Brief
  • Data is never sold
  • All data protected with SSL encryption
  • Not shared with third parties (except where legally required)
  • You can request deletion of your data
  • Consent is obtained before cookies are used
cv699's steps to protect your privacy

Steps we take to keep your data secure

SSL Encryption

All data transfers at cv699 are secured with bank-grade SSL encryption. No one can intercept your information in transit.

Secure server storage

Your data is stored exclusively on cv699's secure servers, which undergo regular security audits.

Limited Access Policy

Only authorized cv699 staff may access data for specific purposes. All access is logged.

Not sold to third parties

Cv699 never sells or rents your personal information to any advertiser or third party.

Transparent Cookie Policy

Your consent is obtained before cookies are used. No unnecessary tracking cookies are deployed.

Right to erasure

You can request that cv699 delete your data, and it will be done within the specified timeframe.

1. About This Policy

This privacy policy applies to all cv699 services, including the website and mobile app. By registering with or using cv699, you are deemed to have accepted this privacy policy.

Cv699 believes transparency is the foundation of trust. That's why we've explained in plain, clear language how your data is handled — no complicated legal jargon.

If this policy is updated, the date at the top of the page will be revised. Members will be notified by email of any significant changes.

2. What Types of Information Are Collected

Cv699 collects three types of information:

A) Information you provide directly:

  • Name, date of birth, and contact details (email address, phone number)
  • Address and identity document details (for KYC verification)
  • Payment information (mobile banking number or bank account)

B) Automatically collected information:

  • Device type, operating system, and browser information
  • IP address and login time
  • Game and betting activity logs
  • Cookie and session data (with your consent)

C) Information received from third parties:

  • Transaction verification data from payment processors
  • Identity verification information from the KYC service provider

3. How Your Information Is Used

Cv699 uses your information solely for the following purposes:

Purpose What information is used
Account management Name, email address, phone number
Payment Processing Payment method details, transaction history
KYC and fraud prevention ID documents, address, IP information
Support Services Contact information, account history
Platform Improvement Usage patterns, device information
Legal obligations All data where applicable

cv699 never shares your information with third parties for advertising purposes.

4. Who Your Information Is Shared With

Cv699 does not generally share your information with third parties. It may only be shared in the following limited circumstances:

  • Payment processors: Only the minimum information required is shared to process Deposits and Withdrawals.
  • KYC services: With registered and trusted service providers for identity verification.
  • Legal authorities: When required by a court order or government directive.
  • Fraud prevention: Limited data shared with industry-level fraud prevention networks.

In all cases above, only the minimum necessary information is shared. All partner organisations are bound to uphold cv699's privacy standards.

5. How Long Your Information Is Retained

Cv699 does not retain your data longer than necessary. Our general policy is:

  • Data for active accounts is retained for the full duration the account remains active.
  • After account closure, transaction records may be retained for up to 5 years as required by law.
  • Cookie data is typically deleted after 12 months, or you can clear it at any time.
  • Support tickets and chat logs are retained for a maximum of 2 years.

Some data may not be deletable before a set period due to regulatory and legal obligations.

6. Cookie Policy

Cv699 uses cookies on its website and app. Cookies are small data files stored on your device that help improve the quality of our services.

Types of cookies we use:

  • Essential cookies: Essential for maintaining login sessions.
  • Performance cookies: To understand which parts of the platform are used most (anonymized data).
  • Preference cookies: To remember your language preferences and settings.

You can disable cookies at any time through your browser settings, though some features may not function properly as a result.

7. Your Rights

As a cv699 user, you have several important rights:

Right to access your data

You can request to see what information cv699 holds about you.

Right to rectification

You can request corrections if any of your information is inaccurate.

Right to erasure

Where there is no legal obligation to retain it, you can request that your data be deleted.

Right to Restrict Processing

You may object to the use of your data for specific purposes.

Right to data portability

You can request an export of your data in a specific format.

Right to Withdraw Consent

You can withdraw any previously given consent at any time.

To exercise any of the above rights, contact the cv699 support team. Requests are typically responded to within 30 days.

8. Security Measures

Cv699 uses industry-standard security measures to protect your data, including:

  • 256-bit SSL/TLS encryption — applied to all data transmissions.
  • Two-factor authentication (2FA) — optional but strongly recommended.
  • Regular security audits and penetration testing.
  • Data backup and disaster recovery planning.
  • Staff security training and a limited data access policy.

Never share your password or login credentials with anyone. No cv699 staff member will ever ask for your password.

9. Protection of Minors

Cv699's services are strictly for users aged 18 and above. We do not knowingly collect or process any data from minors.

If we become aware that a minor has used cv699, the account will be closed immediately and all associated data will be deleted.

10. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact the cv699 support team:

Live Chat
Available on the cv699 platform 24/7
🔒

Your data is safe — get started with confidence

Your privacy is fully protected at cv699. Register now and enjoy the best betting experience in Bangladesh.

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